About Us
Performance
To further ensure quality we carry out extensive performance checks to ensure the device performs including battery cycle checks ensuring the battery health is above 85% and processing tests to ensure it functions like new.
Condition
All our phones are completely immaculate, we achieve these by replacing the housing frame something no one else is doing at the moment ensuring your iPhone will genuinely look like its as immaculate as new.
Like New & Breakdown Guarantee
All our phones come with like new guarantee which is a promise that the condition of the phone is identical to new, no more scratches or scuffs marks, we only sell totally immaculate phones. If your phone is not immaculate we will give you a full refund when returned in the 14 day window. We also offer a free 30 day breakdown cover which allows for your phone to be sent in and repaired for free if something goes wrong t&c's apply.
Frequently Asked Questions?
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What should I do if my phone doesn't arrive?If your phone doesn’t arrive within the suggested time, don't panic were still working on your phone. Feel free to contact us on 07760767667 or drop us an email at oliver@happyrenew.com
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What is the return process?If you wish to return your device within 14 days of purchase contact us at 07760767667 or drop us an email at oliver@happyrenew.com and we will be happy to accept the return. If its been longer than 14 days, you may still be covered, get in touch and we will check it out for you.
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When will my phone arrive ?Your phone should arrive within 5-10 business days of your purchase.
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Will my device work with my network?We ensure all our devices factory and network unlocked meaning they are all usable on any and all networks.